Costs for Packages
Total costs for myGermany services
including partner fees
Transparent & simple cost structure.
No membership, monthly or hidden fees! You pay only when you send a parcel with us. And this payment contains everything: fees for our partners DHL, FedEx, DPD, GLS, UPS, DBSchenker and all services rendered by us.
Shipping Cost Calculation
Our Shipping Cost Calculator allows you to estimate your total costs, incurred when using our services and shipping your goods from Germany to you country of destination. The estimated Total Costs include:
- International shipping from Germany: partner fees, including fuel surcharge and customs handling
- myGermany service fees:
- receipt, inspection & photos
- 60 days free storage
- automatic repacking & consolidation
- customs documents preparation (commercial declarations may cause additional costs)
- optional shipment methods like Drop Shipment & Discreet Shipping
Why an estimation only?
The shipping costs depend on various parameters, which we don’t know until we have your parcel at our warehouse. Crucial factors are for example the latest currency rates and actual dimensions of your package (which define the dimensional / volumetric weight and combined length and girth).
Once your parcel is with us we define the final costs, which you will be able to see and compare in your account before shipping.
Your items are too heavy, too big or not standard?
How do we calculate our cheap international shipping rates?
The girth measure
… is measured on the basis of the parcel’s circumference. If a parcel exceeds the limits specified by our partners, the shipping will be affected on the basis of the respectively applicable rate class. These maximum lengths differ from country to country. They must not exceed a value of e.g. approx. 300-360cm (DHL) or 460-762cm (FedEx). For standard packages we normally do not worry about it.
The dimensional / volumetric weight
… is compared with the actual weight, whereas the higher value is used to determine the freight cost. This means that a lightweight picture frame may turn out more expensive than a heavy television, because the picture frame is larger in size and volume than the small television.
L: Length; W: Width; H: Height
Dimensional Weight in (kg) = (L x W x H) / 5.000 (Length, Width, Height in centimeters)
Dimensional Weight (pound) = (L x W x H) / 305 (Length, Width, Height in inches)
You are interested in delivery details to your country?
Questions & Answers
What kind of costs do occur?
After your registration fee,
- Your 1,00 € will be refunded as credit to your account – you can use it for your next transaction
- You pay only one fee once you forward! This includes transport costs incurred on the part of our partners and our services. You do not pay any monthly or additionally fees.
- If you use our Concierge Service, further costs can be involved. That could be the Concierge fee (10% of the order value, costs min 3,00 €) and/or the Pick up fee (minimum standard fee 20,00 €, higher costs are possible).
- For commercial purposes may or may not additional costs occur, e.g. customs declarations.
At your customs costs can occur, because spot checks on parcels are conducted. In cases where additional charges may insure, the payment of these will be paid in advance and invoiced to you by our partners. Learn more about your rates for cheap international shipping from Germany to your country.
When do myGermany fees occur?
After the one-off registration fee of 1,00 €, you pay only
- when shipping from Germany: myGermany forwards your items (for this you need to initiate the shipment)
- or when using our Concierge Service: 10% handling fee (costs min 3,00 €) and in case you select pick up minimum 20,00 €,
- or if commercial declarations are needed: in case myGermany needs to do it = 20,00 € per 5 customs tariff numbers.
Why actual and calculated international shipping rates may be different?
Before you write us, please search through our information data base. Maybe it saves you and us a lot of time 🙂[ultimate-faq-search]